Are you experiencing error \u201cthe smart card cannot perform the requested operation\u201d? Do you know how to fix it step by step? In this post, symptom, cases and resolutions of the problem will be talked about in details.<\/p>\n
If browsers installed on your PC is an very old version, and you are trying to log in to a site which requires a certificate and you are attempting to use a Virtual Smart Card. You are likely to receive an error message as follows:<\/p>\n
The security device cannot perform the requested operation or the operation requires a different smart card.<\/em><\/p>\n Let\u2019s see a real case of the issue:<\/p>\n \u201cI use a smart card to check email on a corporate server, thus the smart card service cannot be disabled. Yesterday, after logged in via the card, I tried to update Windows and drivers. I was being prompted to insert smart card before installation can continue. I didn\u2019t add it to user accounts which hard admin privilege. I tried using the smart card to proceed with update but that ended with error message \u201c<\/em>the smart card cannot perform the requested operation or the operation requires a different smart card.<\/em>\u201d Do you know how to continue with the update and fix the error?\u201d<\/em><\/p>\n Causes behind this error are mainly in two aspects:<\/p>\n Step 1: Launch Command Prompt as administrator. Windows 10 user can right-click Start menu and select Command Prompt (Admin)<\/strong>; if you are using Windows 7, click Start button, enter cmd<\/strong> in search box and right-click cmd.exe<\/strong> to choose Run as administrator.<\/p>\n Step 2: Type command net start certpropsvc<\/strong> in Command Prompt and press Enter.<\/p>\n Step 3: When the command completes, close Command Prompt.<\/p>\n Step 1: Right-click Computer icon and select Manage. Then click Device Manager on the left pane.<\/p>\n Step 2: Double-click Other devices<\/strong>, right-click Smart cards<\/strong>, and click Update Driver Software<\/strong>.<\/p>\n Step 3: Click Browser my computer for driver software<\/strong> on the Update Driver Software<\/strong> window. Then locate the driver you\u2019ve downloaded and installed the driver.<\/p>\n Step 4: When the driver finishes installing, the card is listed in Smart cards<\/strong> node.<\/p>\n This post has discussed \u201cthe smart card cannot perform the requested operation\u201d error and provides two solutions to fix it. If solutions are proved to be useful, please share it to help more people. If you have any questions on this topic or need any help, please feel free to contact us.<\/p>\n READ ALSO:<\/p>\n How to recover deleted photos from memory cards and Android phones?<\/a><\/p>\n How to format EXT4\/3\/2 in Windows 10\/8\/7\/XP?<\/a><\/p>\n How to fix \u201cThe volume does not contain a recognized file system\u201d?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Are you experiencing error \u201cthe smart card cannot perform the requested operation\u201d? Do you know how to fix it step by step? In this post, symptom, cases and resolutions of the problem will be talked about in details. Symptom If … Continue reading Causes of \u201cthe smart card cannot perform the requested operation\u201d<\/span><\/h1>\n
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How to fix \u201cthe smart card cannot perform the requested operation\u201d error?<\/span><\/h1>\n
Solution 1: Start certificate propagation service manually<\/span><\/h2>\n
Solution 2: Manually install a smart card driver<\/span><\/h2>\n
Summary<\/span><\/h1>\n